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Centrinian
A new publisher dedicated to bringing quality fiction to young readers.
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1.    What are eBooks?
2.    What is an eReader?
3.    Is it safe to download eBooks?
4.    How are Centrinian eBooks formatted?
5.    What if I accidentally skip or erase the page that contains the link to my
       eBook?
6.    Do I need to live in the UK to buy an eBook from centrinian.com?
7.    Can I order eBooks by phone?
8.    Can I pay for an eBook with a cheque?
9.    Do I have to pay delivery charges for eBooks? What about taxes?
10.  Do you have an eBook catalogue?
11.  Can I order multiple copies of an eBooks at once?
12.  How long will it take to download an eBook?
13.  What is the return policy for eBooks?
14.  Do I have to be connected to the internet to read my eBook?

 

1. What are eBooks?


eBooks are books that you can read on your computer, eReader, tablet or mobile phone. They contain the same stories and images as printed books, but because they are in digital format, eBooks are extremely portable and are instantly available to read once you have downloaded them.

 

2. What is an eReader?


An eReader is a portable reading device that allows you to store and read all of your favourite books in electronic format. There are lots of different eReaders on the market, including Sony Reader, Amazon Kindle, Barnes & Noble NOOK, and many more.

 

3. Is it safe to download eBooks?


Yes. You will not download a computer virus or any other malicious file when you download eBooks from www.centrinian.com.

 

4. How are Centrinian eBooks formatted?


Centrinian eBooks are supplied as EPUB files, the world’s most popular and open eBook standard, which can be read on most computers, tablets, eReaders and mobile phones.

 

5. What if I accidentally skip or erase the page that contains the link to my
    eBook?


You can access the eBook download link by following the instructions on the confirmation email you receive from Centrinian.

N.B. You have 3 attempts to download the item.

 

6. Do I need to live in the UK to buy an eBook from centrinian.com?


No. You can buy Centrinian’s eBooks from any country in the world.

 

7. Can I order eBooks by phone?


Because these are digital products, they can only be ordered online.

 

8. Can I pay for an eBook with a cheque?


No. At this time, eBooks can only be purchased with a credit or debit card or via Paypal.

 

9. Do I have to pay delivery charges for eBooks? What about taxes?


You do not have to pay delivery charges for eBooks. However VAT is payable on digitally downloaded products and will be added to the total price of your order unless otherwise stated.

 

10. Do you have an eBook catalogue?


No, but a full list of Centrinian’s eBooks can be found here. Our eBooks also appear in Search Results alongside print editions.

 

11. Can I order multiple copies of an eBooks at once?


No. Currently you can only order one of each copy.

 

12. How long will it take to download an eBook?


The download time depends on the size of the eBook you order and the speed of the modem on your computer. Download times for an average-sized eBook vary between 20 seconds and 2 minutes.

 

13. What is the return policy for eBooks?


All eBooks are non-returnable. For more information please read our Terms and Conditions.

 

14. Do I have to be connected to the internet to read my eBook?


No. Once you have paid for and downloaded your eBook you can read it offline without being connected to the Internet.

About Us | Privacy Policy | Terms & Conditions | Contact Us


Copyright © 2013 Centrinian Publishing Ltd. All Rights Reserved.

Registered in England No. 07730490

Registered Office: Winnington House, 2 Woodberry Grove, London, N12 0DR

Tel: +44(0)203 654 3295 fax: +44(0)208 090 6148

www.centrinian.com